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Satin Silk Sarees
Our Story...
Our journey began in the bustling lanes of Varanasi, a city renowned for its spiritual heritage and vibrant silk industry. For generations, our family has been dedicated to the craft of weaving, transforming the finest silk threads into works of art. Each saree we produce is a testament to the skills and dedication of our artisans, who have inherited their expertise from their forefathers. These skilled weavers devote countless hours to creating sarees that are not just garments but embodiments of tradition, culture, and elegance.
Pure Katan Handwoven
Frequently Asked Questions (FAQ)
Q1: How do I place an order?
You can browse our collection, select your preferred saree, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
Q2: What payment methods do you accept?
We accept major credit/debit cards, UPI, net banking, digital wallets & Cash on delivery.
Q3: Can I customize my saree?
Yes! We offer customization options for orders on special requests. Please contact us at our Email: contact@handloomaura.com or WhatsApp: 7406626126 for more information.
Q1: Do you offer free shipping & COD?
Yes, we offer free shipping and cash on delivery all over India with partial advance payment to avoid delivery rejection.
Q2: How long does it take to receive my order?
Your order will typically be delivered within 7-12 business days from the date of dispatch.
Q3: When will my order be dispatched?
Orders are processed and dispatched within 48 hours after placement.
Q4: How can I track my order?
Once your order is dispatched, you will receive a confirmation email with tracking details to monitor your shipment’s progress.
Q5: What if my order is delayed?
Delays may occur due to:
- Natural calamities affecting logistics.
- Public holidays impacting courier services.
- Unforeseen circumstances beyond our control.
We appreciate your patience and will keep you informed in case of any delays.
Q1: What is your return policy?
We accept returns/exchanges within 5 days of delivery, provided the saree is unused and in its original packaging. Custom orders are non-returnable.
Q2: How do I initiate a return?
Please email us at contact@handloomaura.com or WhatsApp: 7406626126 with your order details, and we will guide you through the process.
Q: How should I take care of my Banarasi saree?
- Dry clean only for the first few washes.
- Store in a muslin cloth to allow the fabric to breathe.
- Keep away from direct sunlight and excessive moisture.